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SymptomPossible causes
IThe programme is still running.
The door will not open
IThe door lock has not yet released.
IWater in the tub: the door cannot be opened if water is present in the
tub.
I
Spinning starts late or the machineThe electronic unbalance detection device has cut in because the
does not spinlaundry is not evenly distributed in the drum. The laundry is
redistributed by reverse rotation of the drum. This may happen several
times before the unbalance disappears and normal spinning can resume.
If, after 20 minutes, the laundry is still not evenly distributed in the
drum, the machine will not spin. In this case, redistribute the load
manually and reselect the spin programme.
The machine makes an unusualIThe machine is fitted with a type of motor which makes an unusual
noisenoise compared with other traditional motors. This new motor ensures
a softer start and more even distribution of the laundry in the drum
when spinning, as well as increased stability of the machine.
No water is visible in the drumIMachines based on modern technology operate very economically
using very little water without affecting performance.
Service & Spare Parts
In the event of your appliance requiring service, or if you
wish to purchase spare parts, please contact your local
Tricity Bendix Service Force Centre by telephoning:
0870 5 929929
Your telephone call will be automatically routed to the
Service Force Centre covering your post code area.
For the address of your local Service Force Centre andCustomer Care
further information about Service Force, please visit theFor general enquiries concerning your Tricity Bendix
website at www.serviceforce.co.uk.appliance or for further information on Tricity Bendix
Before calling out an engineer, please ensure you haveproducts, please contact our Customer Care Department
read the details under the heading ?Something Notby letter or telephone as follows:
Working?.
When you contact the Service Force Centre you willCustomer Care Department
need to give the following details:
Tricity Bendix
1. Your name, address and post code
55-77 High Street
2. Your telephone number
Slough
3. Clear and concise details of fault
Berkshire
4. The model and serial number of the appliance (found
on the rating plate - see picture).SL1 1DZ
5. The purchase dateTel 08705 950950*
* calls to this number may be recorded for training
purposes.
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ACEC
